Payment Policy

Thank you for shopping at Olive Rae. We strive to make your shopping experience smooth, secure, and convenient. Please review our payment policy below before placing your order.

Accepted Payment Methods

We currently accept the following payment options at checkout:

  • PayPal
    Select PayPal during checkout to be redirected to PayPal’s secure platform. Log in to your account or create a new one, and complete your payment using PayPal balance, direct debit, or a linked credit/debit card.

Credit & Debit Cards

We accept:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Union Pay

All card transactions are securely processed through Stripe, our trusted payment gateway.

Currency

All product prices are displayed and charged in GBP (£) – British Pound Sterling. If you are purchasing from outside the UK, your payment provider may apply a currency conversion fee. Please contact your bank for more information.

Payment Processing

Your payment will be processed immediately upon placing your order. Orders will only be fulfilled after payment is successfully completed.

Payment Security

At Olive Rae, your security is our top priority. Our website uses SSL encryption and secure payment gateways (PayPal & Stripe) to protect your data. We never store your card details on our servers.

Failed or Declined Payments

If your payment is declined, please:

  • Verify your billing details.

  • Ensure your payment method has sufficient funds.

  • Try another payment method.

Still having trouble? Contact us at support@olive-rae.com

Fraud Protection

To protect our customers, we may occasionally request additional verification before processing an order. We reserve the right to cancel and refund any orders suspected of fraudulent activity.

Need Help?

If you have questions about payments or run into any issues at checkout, feel free to reach out to us: Email: support@olive-rae.com